Mobilisations Manager

Mobilisations Manager - Personal Support England. 

This is a pivotal leadership role at the heart of our growth and impact. As Mobilisations Manager, you will lead the end-to-end mobilisation and transition of people we support with a learning disability into personalised, community-based support and living arrangements enabling individuals to live more independently with tailored support aligned to their needs, preferences and aspirations.

You will ensure every transition is safe, well-planned and person-centred, delivering meaningful outcomes including increased autonomy, choice and improved quality of life. Working in partnership with individuals, families, commissioners, local authorities and health and social care professionals, you will align stakeholders around clear plans, realistic timelines and shared accountability.

This role sits at the intersection of project delivery, person-centred practice, governance and partnership working ensuring mobilisation activity is robust, compliant and outcomes focused. You will provide oversight and assurance that accommodation, staffing models and support structures are in place, that regulatory and quality requirements are met, and that mobilisations transition smoothly into “business as usual” delivery. As growth fluctuates, you will also take a proactive approach to capacity planning: deploying resource to high-impact projects that strengthen mobilisation readiness, embed learning and drive continuous improvement.

You will;
• Lead the end-to-end mobilisation and transition of people from institutional or hospital settings into supported living and community-based services, ensuring safe, well-prepared and person-centred delivery
• Manage day-to-day mobilisation activity across multiple projects, establishing clear governance, defined milestones, realistic timelines and smooth transition into “business as usual” operational delivery
• Own and continuously improve mobilisation frameworks, plans and templates ensuring clarity of roles, responsibilities and decision-making authority, and driving consistency and best practice across the organisation
• Maintain effective risk, issue and dependency management with clear escalation routes; provide regular progress reporting to senior leaders, including Directors and Executive stakeholders
• Lead the co-production of personalised transition plans informed by assessment, referral and support planning processes; embed early engagement and pre-planning within each mobilisation and champion dignity, choice, inclusion and empowerment throughout
• Ensure service readiness prior to commencement including appropriate accommodation solutions, staffing models and support structures maintaining compliance with regulatory standards (including CQC) and working with Quality, Property and Operations teams to ensure services are inspection-ready
• Collaborate with Business Development to support commissioning processes, funding arrangements and resource planning; shape realistic mobilisation plans that support sustainable service models and contribute to the organisation’s future approach to specialist and complex care
• Provide leadership and foster a culture of person-centred practice, accountability and continuous improvement
• Lead and assure the offboarding/decommissioning of services where necessary, ensuring safe transitions, compliance and strong communication with internal stakeholders; support wider transformation and improvement projects during periods of lower growth activity

Please see the Job Description for a more extensive list of responsibilities, experiences and key skills required for this role.

Applications close on 17 July 2026. Interviews will be held w/c 27th July and 3rd August 2026.

 If you have the relevant skills and experiences, please apply now. 

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.