• Department:
    Personal Support
  • Position:
    Paid
  • Town/City:
    Great Tey, Colchester, Essex
  • Salary Details:
    £27,865 per annum (pro rata) + excellent benefits
  • Hours Per Week:
    37.5
  • Advertising End Date:
    29 Jul 2026
  • Internal Advertising End Date:
    29 Jul 2026
  • Vacancy Type:
    Permanent
  • Job Advert

  • We have a great opportunity in our person-centred services in Great Tey and Clacton for a permanent Assistant Service Manager.  It is the perfect opportunity if you are looking to increase your management knowledge and experience. 

    You will primarily be supporting the Service Manager to lead and motivate our team of support workers whilst ensuring KPI’s and compliance standards are met.  Using your existing experience as well as developing new skills; undertaking agreed management tasks that will support and develop the teams across both services.  We are looking for someone with fresh ideas who is energetic, passionate, and trustworthy as well as someone who is forward thinking and has the confidence to make difficult decisions under pressure.

    As part of your role you will, at times, be required to support within the service acting as a role model to our team of support workers, by demonstrating good practices.  You would be on shift 3 days and office duties 2 days.  In emergencies you could potentially cover shifts in the evenings/weekends.

    You will need to be able to demonstrate Mencap’s core values in all that you do.  You will also need to demonstrate your professionalism, ability to work under pressure, priorities your workload and follow Mencap policies and procedures. 

    If you know how to lead and inspire people, enjoy developing a team working culture, have excellent communication skills and an ambition to succeed, personally contributing to the work Mencap does to support people with a learning disability we would love to hear from you!

    * An enhanced DBS will be required for the successful candidate

    Job ID: 36404

  • Benefits

  • Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. 
     
    Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. 
     
    For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team 

    *T&C's apply based on contract 

  • About Mencap

  • Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. 

      

    We're here to support people with a learning disability, their families and their carer’s. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. 

     

    At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. 

      

    Belonging at Mencap is for everyone, every day, everywhere. 

    • Everyone is expected to treat people well and make Mencap an inclusive organisation. 

    • Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes 

    • Everywhere people will feel respected, valued, and safe to be themselves. 

     

    We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. 

      

    We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for. 

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