Area Operations Manager, Surrey & West Sussex

We have an exciting opportunity for an Area Operations Manager to join our Regional Management team for  Surrey & West Sussex. This is a permanent part time, job share role. (18.75 hours per week)

 Are you a passionate leader who believes in empowering others and driving positive change? Mencap are offering an exciting opportunity for an Area Operations Manager to join our Regional Management team, supporting services across Surrey & West Sussex and surrounding area’s on a permanent part-time job share basis on a 18.75 hours per week contract.

This is your chance to make a real difference, not just in the lives of people with a learning disability, but also in the development of dedicated teams and the future of high-quality care in your community.

As an Area Operations Manager, you will oversee established services, working closely with Service Managers to ensure our support is safe, person-centred, and delivered to the highest standards. You’ll lead with purpose, inspire teams, and help shape a culture where both people we support and staff can truly thrive.

Your role will involve building strong relationships, reviewing and improving service performance, and coaching managers to be the best leaders they can be. You’ll use data and KPIs to drive quality and effectiveness, manage financial risks and opportunities, and ensure all services meet the required regulatory standards.

We’re looking for someone with experience in the care and support sector or similar people-focused environments, who understands the regulatory framework and brings a proactive, supportive, and inclusive leadership style. You’ll need to be confident managing multiple services and budgets, and have a proven ability to motivate and inspire teams through change and growth.

Most importantly, you’ll need to demonstrate Mencap’s values - passionate, inclusive, brave, positive, kind and have a strong understanding of the rights of people with a learning disability. Your enthusiasm, drive, and ability to influence at all levels will be key to your success in this role.

In return, we offer a truly meaningful career with ongoing professional development, the chance to be part of a dedicated and values-driven organisation, and the opportunity to lead in a region where your work has real local impact.

• Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

  Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

• For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

Mencap vision is for the UK to be the best place in the world for people with learning disabilities.

If you're ready to embark on a rewarding career that truly makes a difference, apply now!