Senior Credit Controller

We are currently recruiting for a Credit Control Senior to join our busy team based in Peterborough.

As Credit Control Senior you will support and lead the credit control team to reduce aged debt, protect cash flow and strengthen the end to end debt management process for Mencap. The role is responsible for monitoring overdue accounts, driving timely follow-up, agreeing and tracking payment commitments and escalating non-payment appropriately.

This is a full-time permanent position, working 37.5 hours per week, Monday to Friday. Standard working hours are 9am to 5pm, though we are happy to offer flexibility where needed.

While this is an office-based role in Peterborough, we understand that work is something you do, not just a place you go. That’s why we offer our office-based colleagues greater flexibility in how and where work is carried out.

We’re looking for someone with previous experience in a similar role, who can manage multiple priorities quickly and accurately. You’ll be confident using IT systems and have excellent communication skills.

Do you have the skills to be our Credit Control Senior? 

• Proven experience in Credit control/collections with a track record of reducing aged debt and improving cash collection performance
• Ability to prioritise and manage workloads by value and risk
• Strong attention to detail
• Excellent customer service and stakeholder relationship management
• Strong Finance knowledge, with relevant qualifications, such as AAT level 4

We’re looking for a candidate with experience in a similar role. If that sounds like you, we’d love to hear from you please apply today with an up-to-date CV.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 24 days of paid holiday plus bank holidays (pro rata) along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.