Support Worker - St Albans

🚗 Support Worker (Driver Required) – St Albans

Are you compassionate, reliable, and ready to make a real difference? Mencap is looking for dedicated Support Workers to join our fantastic team in St Albans.

As a Support Worker, you’ll support people with learning disabilities to live fulfilling, independent, and happy lives. You’ll work with a diverse group of individuals, each with their own strengths, personalities, and support needs — no two days are ever the same.

From helping with daily activities to offering emotional support and encouragement, you’ll play an essential role in supporting people to achieve their goals and enjoy life to the fullest.

What we’re looking for:

• A genuine passion for supporting others
• Strong communication skills and the ability to build meaningful relationships
• A positive, patient, and empathetic approach
• Flexibility to work a range of shifts, including evenings, weekends, and bank holidays
• A full UK driving licence

Contract options:

• Full-time: 37.5 hours per week
• Part-time: Variable hours available

Shift times:

Our services operate 24 hours a day, and rotas are prepared at least 4 weeks in advance, helping you plan your personal and social life.

• Day shifts: Between 07:00 – 22:00
• Sleep-ins: 22:00 – 07:00
  • Sleep-ins are paid at an enhanced flat rate of £64.20 per shift

* All roles are subject to an enhanced DBS check and satisfactory references.

Mencap is an equitable, diverse, and inclusive organisation. We particularly welcome applications from disabled candidates and those from Black and Asian communities, as they are currently under-represented within our workforce.

At Mencap, we’re proud to offer a generous range of benefits designed to recognise, reward, and support our colleagues — because feeling valued matters.

Our benefits package includes 24 days of paid holiday (excluding bank holidays, pro rata), alongside a variety of added perks to support your wellbeing and everyday life. These include:

• Discounts at leading high‑street retailers
• Access to health cash plans
• Interest‑free loans
• And many more rewarding benefits

To find out more about everything we offer, please refer to the attached document and visit the link below for full details on the fantastic benefits available to you as a member of the Mencap team:

👉 https://jobs.mencap.org.uk/benefits.aspx

Our Vision and Values

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

At Mencap, we support people with a learning disability, their families, and their carers. We work to create a kinder, fairer, and more inclusive society, where people with a learning disability are valued, heard, and supported to live the lives they choose.

Everyone at Mencap plays a role in supporting people with a learning disability — whether by providing direct support, offering advice, or working together as colleagues behind the scenes.

Belonging at Mencap

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat others with respect and help make Mencap an inclusive organisation
• Every day, we grow and learn — it’s okay to make mistakes, as long as we learn from them and make positive changes
• Everywhere, people should feel respected, valued, and safe to be themselves

We also have Belonging Network Groups that meet online and are open to all colleagues. These networks support and represent people who identify as Black and Asian, LGBTQIA+, disabled or living with a long‑term health condition, women, parents and carers, as well as their allies.

Working at Mencap

We encourage everyone to apply to work at Mencap. We offer a range of different contract types and flexible working patterns to suit a variety of needs and lifestyles.

You don’t need specific experience to join us. It’s your values, attitude, and personality that matter most. We’ll provide full training and ongoing development to help you succeed and build a rewarding career with us.