Employment Caseworker - North West England

Do you have a passion for supporting people with a learning disability to achieve their employment goals?

We have an exciting opportunity for a committed and motivated Employment Caseworker to join our Employ Me team, delivering high‑quality, person‑centred employment support to people with a learning disability, across Liverpool and Greater Manchester. 

About the Programme

As part of this programme, you will work alongside our retail team to support volunteers from Mencap charity shops with a learning disability, helping them to develop skills, build confidence and progress into their next steps — whether that’s paid work, further volunteering or training opportunities. This role is part of a new project generously supported by Chopstix, designed to increase access to meaningful and sustainable employment opportunities for people facing barriers to work. You will work closely with participants, employers, families and local stakeholders to deliver a high‑impact programme that creates real and lasting change.

What You Will Do

As an Employment Caseworker, you will:

• Manage a caseload of participants (retail volunteers with a learning disability), providing tailored, person-centred employment support
• Deliver vocational profiling, job‑matching and ongoing in‑work support
• Build and maintain strong employer partnerships across Liverpool & Greater Manchester, including with ‘twinned’ Chopstix restaurants
• Generate referrals through local networks, community organisations and Jobcentre Plus
• Deliver employability workshops and 1:1 interventions
• Ensure accurate record‑keeping, progress tracking and reporting

What You Will Bring

We are looking for someone who has:

• A positive attitude, enthusiasm and a passion for improving people’s lives
• Strong communication and organisational skills
• The ability to build trusted relationships with participants, employers and partners
• Experience supporting individuals in a workplace, community or educational setting
• Experience managing a caseload and working towards targets
• A commitment to delivering high‑quality, person‑centred employment support

A background in supported employment is helpful, but not essential — we’re looking for the right values, drive and willingness to learn.

Safeguarding Statement

Mencap is committed to safeguarding and promoting the welfare of the people we support. We expect all colleagues and volunteers to share this commitment.

Further information can be found in the job description. All roles are subject to appropriate background checks, and safeguarding training will be provided as part of your induction.

At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone — come as you are and join us. Together we are Mencap!

If you’d like to be part of a team creating real opportunities—and real change—we’d love to hear from you.

Here at Mencap, we operate a blinded recruitment process for many of our roles. Please ensure your application includes a completed application form and covering statement.

• Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

  Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

• Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. · Everyone is expected to treat people well and make Mencap an inclusive organisation. · Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes · Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.