Employment Connection Agent - Chesterfield

Do you have experience supporting people with a learning disability? Or perhaps you’ve worked in education, supported employment, or retail? If so — we may have the perfect opportunity for you.

An exciting opportunity has arisen for a passionate, self‑motivated Employment Connection Agent to join our Employ Me team, working alongside our Chesterfield Retail store.

About the Role

This role plays a key part in our Employ Me programme, working closely with our Retail team to support volunteers with a learning disability to build their skills, confidence and workplace behaviours.

You will collaborate with Mencap’s Retail and Volunteering teams, local employers, Jobcentre Plus, and support agencies to help individuals move closer to paid employment. This includes creating tailored plans, providing job‑coaching within a retail environment, and delivering employability activities such as:

• CV development
• Job‑search guidance
• Interview preparation
• Signposting to other activities

We’re Looking For Someone Who:

• Can work independently and use their own initiative
• Communicates effectively across all levels
• Builds strong, trusting relationships
• Is approachable, organised and supportive

Key Skills & Requirements:

• Experience supporting people
• Experience of delivering against targets
• Knowledge of safe working practices
• Understanding of the employability sector
• Good ICT skills
• Strong communication skills
• Accurate record keeping and reporting

Why Join Us?

You’ll be part of a passionate team helping people with a learning disability gain vital skills, confidence and opportunities — making a genuine difference every day.

If this sounds like the role for you, please apply now with an up‑to‑date CV.

Interviews will take place shortly after the closing date via Microsoft Teams.

• Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

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  Our vision is for the UK to be the best place in the world for people with a learning disability to live their lives to the full. We campaign for a fairer society. We work with families and partners to build inclusive communities. And we deliver the services people need to live their lives.

  Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere.

  • Everyone is expected to treat people well and make Mencap an inclusive organisation.
  • Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes.
  • Everywhere people will feel respected, valued, and safe to be themselves.

  We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.