Assistant Employee Relations Manager
At Mencap, we're passionate about creating an inclusive workplace where everyone feels valued, supported and able to thrive. We're looking for an experienced Assistant Employee Relations Manager to join our People team and help us deliver a high-quality Employee Relations service that supports our colleagues across the organisation.
This is an exciting opportunity for an Employee Relations professional who enjoys solving complex people challenges, coaching others and helping managers navigate sensitive situations with confidence. Every case you support and every improvement you help implement ultimately contributes to our mission of improving the lives of people with a learning disability.
We believe that collaboration, connection and learning are at their best when people come together. As part of this role, you will be expected to spend a minimum of one day per week in the office. This hybrid approach combines the flexibility of remote working with the benefits of face-to-face interaction.
What you'll be doing
As Assistant Employee Relations Manager, you'll play a key role in providing expert Employee Relations guidance across a diverse range of matters. You'll support colleagues, helping them make fair, legally compliant and people-focused decisions.
You'll:
- Manage and oversee complex Employee Relations cases from start to finish including disciplinary, grievance, capability and attendance.
- Support organisational restructures, change programmes and TUPE-related activities where required.
- Support Employment Tribunal claims, including ACAS Early Conciliation, ET3 preparation and evidence gathering.
- Help identify organisational risk and provide pragmatic solutions.
- Line manage and develop colleagues within the Employee Relations team.
- Contribute to policy development and continuous improvement initiatives.
- Analyse trends and case data to identify learning opportunities and service improvements.
About you
We're looking for someone who combines strong employment law knowledge with a genuine passion for supporting people and developing others.
You'll bring:
- CIPD Level 5 qualification or equivalent Employee Relations experience.
- Significant experience handling complex Employee Relations casework.
- Strong knowledge of employment law, ACAS guidance and Employment Tribunal processes.
- Experience supporting ACAS Early Conciliation and Employment Tribunal cases.
- Previous line management or supervisory experience within an HR or Employee Relations environment.
- Excellent communication and influencing skills.
- The ability to balance competing priorities in a fast-paced environment.
- Sound judgement, resilience and a solution-focused approach.
- A commitment to fairness, inclusion and delivering a high-quality service.
It would be great if you also have
- CIPD Level 7 qualification.
- Experience within the charity, social care or not-for-profit sector.
- Experience working with trade unions and collective consultation processes.
- Experience producing Employee Relations reports and insights.
- Knowledge of Power BI, workforce analytics or advanced reporting tools.
Why join Mencap?
At Mencap, our values shape everything we do. We are passionate, inclusive, brave, positive and kind, and we're looking for leaders who demonstrate those values every day.
You'll join a supportive People team where you'll have the opportunity to influence positive change, develop your expertise and help create the best possible colleague experience.
If you're looking for a role where your Employee Relations expertise can make a meaningful impact and where you'll be supported to grow and develop, we'd love to hear from you.
Apply today and help us build a workplace where everyone can thrive.