Service Manager - Doncaster

An exceptional opportunity has arisen for an ambitious and passionate full time (37.5 hours per week) Service Manager to lead the launch of a brand-new supported living service in Doncaster, consisting of 11 individual flats.

This isn't just another management role. This is your chance to create something from the ground up!

We're looking for a motivated leader who is excited by the opportunity to put their own stamp on a new service, develop a positive culture, recruit and build a high-performing team, and create an environment where the people we support can truly thrive.

Whether you're an experienced Service Manager looking for a fresh challenge or an aspiring leader ready to step into a role where you can drive real change, this is an exciting opportunity to make a lasting impact from day one.

About the Role

Reporting to the Area Operations Manager, you will have overall responsibility for the successful opening and management of our new Doncaster service.

You will lead by example, inspiring and developing your team to deliver outstanding, person-centred support while ensuring the service operates to the highest standards of quality, compliance, and care.

This role offers a rare opportunity to help shape every aspect of the service, from recruitment and team development through to creating a culture that reflects your leadership style and values.

You will:

• Lead, develop and inspire a brand-new team of Support Workers
• Create a positive, engaging and person-centred culture from the outset
• Build strong relationships with families, professionals and local stakeholders
• Ensure high-quality support is delivered in line with individual needs and aspirations
• Oversee compliance, quality assurance and service performance
• Promote independence, choice and inclusion for the people we support
• Provide hands-on support when required and lead by example
• Drive continuous improvement and champion best practice across the service

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 24 days of paid holiday plus bank holidays (pro rata) along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

 We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.