Finance Operations Administrator

The Finance Operations team sits within Finance Services and plays a vital role in supporting Mencap by processing high‑volume, time‑sensitive financial transactions that help ensure services across the organisation run smoothly. This is a varied and busy role, ideal for someone who enjoys being organised, working with systems, and contributing as part of a supportive team.

What you will do

As a Finance Operations Administrator, you will support the team with a range of administrative and transactional tasks, including:

• Preparing and processing ad‑hoc sales invoices
• Posting and allocating payments received via bank statements and postal income
• Managing and maintaining shared finance inboxes and responding to internal and external queries
• Indexing and managing documents through our electronic document management systems
• Supporting colleagues across Finance Operations to meet daily, weekly and month‑end deadlines

What you will bring

We’re looking for someone who:

• Can work quickly and accurately with strong attention to detail
• Is confident using IT systems, including Microsoft Office (particularly Outlook and Excel)
• Is organised and able to manage multiple tasks and deadlines
• Has good communication skills and is comfortable dealing with a range of stakeholders
• Is flexible, adaptable and positive in a changing environment
• Enjoys working as part of a team and supporting colleagues

Your experience

• Previous experience in a transactional or administrative role is desirable, but not essential
• Experience of working in a busy, high‑volume environment is beneficial
• An interest in developing a career in finance is encouraged
• Experience of working with or supporting people with a learning disability is welcomed but not required

Why join us

Our Finance Operations team contributes directly to Mencap’s vision of making the UK the best place in the world for people with a learning disability to live happy and healthy lives. By ensuring financial processes are completed accurately and on time, the team helps support the delivery of high‑quality care and services across the organisation.

If you’re organised, motivated, and looking to develop your skills in a supportive, values‑led environment, we’d love to hear from you. Applications close on Thursday 7 May. Interviews will be held week comencing11 May.