• Department:
    Personal Support
  • Position:
    Paid
  • Town/City:
    Morden
  • Salary Details:
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  • Hours Per Week:
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    02 Apr 2026
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    Relief
  • Job Advert

  • We are looking for someone who holds the same values as Mencap and can provide day to day administrative support, including monitoring of both the office environment and the office phone lines, with an enthusiasm for developing digital ways of working.

    (This is a short term, part time relief contract role and the hours can be worked flexibly over 3 to 4 days.)

    This is a really varied administrative role supporting a team of Service Managers and Area Operations Managers, who manage services where we support people with a learning disability.

    You will support in monitoring business processes by liaising with our HR, Payroll, Training, IT and Resourcing teams.  Your role will include coordinating and reporting on information and data to provide support to the Service Managers and Area Operations Managers and indirectly as a result of that, the people that we support!  You will deliver a high quality, efficient and professional level of customer service when it comes to supporting your management team.

    You will be able to demonstrate proven experience of working within a pressured and fast paced administrative role.  Flexible in your approach, you will have the ability to manage multiple tasks at any one time and prioritise your own workload.

    You will have advanced computing skills in Microsoft Office packages, excellent verbal and written communication skills and experience in taking accurate minutes (speedwriting) in a pressurised setting.

    You will be someone who is competent and self-motivated, with fantastic verbal and written communication skills.

    If you tick the boxes below then we would love to hear from you:

    • Advanced typing and computer skills - particularly concerning the Microsoft Office packages including experience in SharePoint.
    • Experience of drafting letters and reports, checking for grammar, proof reading for accuracy and consistency in complying with company policy
    • Experience of being an administrative support to a busy management team
    • Experience of telephone communication, liaising with managers and candidates.
    • Experience of note taking – e.g. for disciplinary hearings and meetings
    • Experience of supporting on recruitment and liaising with candidates

    When you join us you can access a number of development opportunities delivered by our award-winning Learning & Development team.  In addition, we have a wide ranging benefits package including our pension scheme and ‘Mencap Extras’ which gives you access to cash back, discounts and benefits at high street stores, restaurants, cinemas, gyms and more.

    If you are looking for that next exciting challenge then this could be the one you have been looking for, working with an organisation that ‘really makes a difference.’

    Unfortunately, Mencap is unable to offer sponsorship for this position as the role is not eligible under the current skilled worker visa guidelines issued by the home office.

    Job ID: 35813

  • About Mencap

  • Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. 

      

    We're here to support people with a learning disability, their families and their carer’s. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. 

     

    At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. 

      

    Belonging at Mencap is for everyone, every day, everywhere. 

    • Everyone is expected to treat people well and make Mencap an inclusive organisation. 

    • Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes 

    • Everywhere people will feel respected, valued, and safe to be themselves. 

     

    We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. 

      

    We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for. 

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