Visa and UKVI Compliance and Information Officer

Are you passionate about facilitating global mobility and ensuring compliance with immigration regulations?

Do you thrive in a dynamic environment where attention to detail and precision are paramount? If so, we have the perfect opportunity for you!

We have an exciting full time (37.5 hours per week) Mon-Fri permanent opportunity to join our People Services Team at Mencap. We are looking for someone to join the team who:

• Will provide expert guidance and support for colleagues and new starters who are on an existing UK Visa.
• Support internal teams with information and guidance about different types of Visas that are applicable to the UK.
• Has experience of the using the Sponsorship Management System.
• Ideally has experience of being a level 1 user of the Sponsorship Management System.
• Loves the 'attention to detail' and is excellent at record keeping.
• Excellent verbal and written communication skills.
• Be compliant with outside regulatory and legal requirements as well as internal policies bylaws.

As an organisation we appreciate the importance of work life balance and offer the opportunity to work flexibly in either one of our offices or remotely however there will be expectations to attend the office for team meetings based in Peterborough.

Working as a Visa Compliance officer for Mencap, no two days are the same! For for information please contact our Recruitment Team on 01733 246699

Interviews will take place 17th March 2026.

Vacancy ID: 35588

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation,bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras. Find out more here https://vimeo.com/272326041/ac6fdbd7b9
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.  

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites
• campaigning for the changes that people with a learning disability want