• Department:
    Personal Support
  • Position:
    Paid
  • Town/City:
    Thornaby
  • Salary Details:
    12.21 per hour plus excellent Benefits
  • Advertising End Date:
    21 Jan 2026
  • Internal Advertising End Date:
    21 Jan 2026
  • Vacancy Type:
    Permanent
  • Job Advert

  • Mixed Contracts Available
     
    We are looking for a Support Worker/ Relief Support Worker to join our Registered Service based in Thornaby on a permanent, Full time/ Part time / Relief basis (various hours a week).  Shifts will be spread across mornings, afternoons, evenings and sleep ins, weekends and bank holidays.  You will receive an enhanced flat rate payment of £63.70 for any sleep in shifts carried out. The payment for sleep ins is non-contractual.  

    We can be flexible with the number of hours offered and will consider applications from all interested candidates.

    About our Service

    You will be working in our registered service supporting six people both in the home and out in the community, supporting six people in a team of 14 Support workers. Day shifts are 3pm - 10pm, 8am - 4.30pm, and 7am - 3pm. Experience within the care sector is an advantage but not a necessity as full training will be provided.

    This is a hugely rewarding role. One of our Support Workers has said: “Being able to go to work every day and bring a smile to someone’s face and help them achieve goals in their daily life is the most rewarding feeling in the world”.

    What does a Support Worker do? 

    As a Support Worker you will be expected to provide an outstanding level of support that will help to ensure the people we support live a more comfortable, dignified, liberated and happy life.  You will have excellent communication skills and be a naturally caring and patient personality.  Typical responsibilities may include:

     

    • Supporting people to live independently – budget management, paying bills, housework, organising appointments and cooking delicious healthy meals.
    • Excellent communication skills and Relationship building – supporting the people we support to understand the world around them and promoting positive relationships.
    • Community & Social Inclusion supporting individuals to access and participate in their local community and social events to promote life skills and individuality.  
    • Personal care - helping people to get ready for the day.  This may include prompting the people we support to take their medication and assisting with bathing, showering and using the bathroom.  Not all Support Worker roles include high levels of personal care. 

    *All roles are subject to an enhanced DBS check and suitable references.

    JOB ID: 35276
  • Benefits

  •  

     Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. 

     Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. 
     
    For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team! 

    https://jobs.mencap.org.uk/benefits.aspx 

     

    *T&C's apply based on contract 

  • About Mencap

  • Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

    We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

    At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

    Belonging at Mencap is for everyone, every day, everywhere.

    · Everyone is expected to treat people well and make Mencap an inclusive organisation.

    · Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

    · Everywhere people will feel respected, valued, and safe to be themselves.

    We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

    We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

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