Data Analyst (Quality)

We have an exciting opportunity for an experienced Data Analyst who wants to combine technical expertise, statistical insight, and sector knowledge with strong stakeholder engagement to deliver accurate, meaningful, and impactful data.

As our Data Analyst, you will work with data to create dashboards for our services and collaborate closely with our Quality team, Data team, and Technical team. You’ll be the subject matter expert for Quality data, shaping how data is structured, accessed, and utilized. You’ll champion best practices in analytics and drive innovation through predictive modelling, automation, and data-driven improvements.

This is a full-time, permanent role with flexibility on location. While we have large offices in London and Peterborough and smaller offices across the UK, the position is primarily remote with occasional travel for meetings.

Main Responsibilities

• Automate reporting tools with embedded recommendations and workflows to support KPI tracking and performance improvement.
• Recommend process improvement based on statistical data insights
• Investigate complex data challenges independently, applying logical reasoning and curiosity to uncover root causes and practical solutions.
• Monitor key performance indicators to identify trends, risks, and opportunities for improvement.
• Apply sector knowledge to support compliance, quality improvement, and safeguarding.
• Generate actionable insights for the Quality team, senior leadership, and operational stakeholders.
• Lead analytics and dashboard initiatives for current and future data systems, gathering requirements and developing training materials to support adoption and data literacy.

About You

You will have:

• Level 4 Data Analyst (or equivalent) with substantial experience in Power BI, SQL, and Python for reporting, automation, and insights. Desirable experience with Sisense.
• Proven ability to design and deliver organisation-wide dashboards and analytical reports tailored for diverse audiences.
• Experience collaborating with technical teams to align data structures with business needs.
• Strong analytical and problem-solving skills, with the ability to work independently to define scope, clarify ambiguous requests, and deliver high-quality outputs.
• Pride yourself on being a logical, detail-orientated thinker with strong problem-solving skills and the ability to manage projects from concept to completion.

If you are passionate about turning data into actionable insights and driving continuous improvement, apply now – applications close on Friday 21st  December. Interviews will be held via Microsoft Teams during the week beginning 5th January, 2026.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.