Service Manager - Spalding

We currently have an exciting opportunity for a Service Manager at our service in Spalding, Lincolnshire.

Reporting to the Area Operations Manager you will be responsible for the quality of our service delivery and ensuring that the service is always improving. You will be self-motivated and determined to achieve the best outcomes for people we support. You will achieve this through leading and motivating a dedicated team of support workers. Key to the role will be cultivating a positive team culture, ensuring your service is a great place to work, acting as a role model and demonstrating good practice to other members of the team. You will be responsible for proactively managing and developing your team, the quality of the service, the rota, and the budget.

You will have the confidence to make difficult decisions under pressure. Having strong inter personal skills is essential for this role.

You may need to cover the odd shift in case of emergency.  Flexibility is key.

Key Responsibilities: Quality, Leadership and Relationships

• Work with the people living in the service and the team to ensure high-quality person-centred support
• Monitor the quality of the service, ensuring it is fully compliant.
• Be an exemplary role model for the team and ensure their continuous development to ensure high standards are continuously met
• Liaise with the families and other stakeholders of the people living in the service

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

Mencap vision is for the UK to be the best place in the world for people with learning disabilities.

If you're ready to embark on a rewarding career that truly makes a difference, apply now!