Assistant Service Manager - Southend

We now have an exciting opportunity for an Assistant Service Manager to support the Service Manager in managing 4 services within Leigh on Sea, Southend on Sea & Canvey Island. 

The people who live in the services are supported with varying levels of learning and physical disabilities. 

You will primarily be supporting the Service Manager to lead and motivate the team of support workers whilst ensuring compliance and best practice standards are met, through delegated management tasks. 

You will play a key role in guaranteeing the quality of our service delivery and ensuring that we are always improving the support which we deliver.  As part of your role you will, at times, be required to support within the service acting as a role model to our team of support workers, by demonstrating best practices and enable teams to develop their skills and abilities.

You will need to be able to demonstrate Mencap’s core values in all that you do.  You will also need to demonstrate your professionalism, ability to work under pressure, priorities your workload and follow Mencap policies and procedures. 

The role of Assistant Service Manager will require you to be able to fulfil a 37.5 hr per week contract. This will include a combination of 3 management days and 2 days supporting shifts, although there must be an element of flexibility in this to meet the needs of the service.

The successful candidate must be able to work across 7 days per week (to include 2 off days), including early and late shifts and possible sleepovers on occasion. The successful candidate must be able to work one out of 2 weekends.  A driver is preferable.

If you know how to lead and inspire people, enjoy developing a team working culture, have excellent communication skills and an ambition to succeed, personally contributing to the work Mencap does to support people with a learning disability we would love to hear from you!

*All roles are subject to an enhanced DBS check and suitable references.

• Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as choice of pension schemes,  discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

  For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.