Digital CRM Migration Specialist

We have an exciting opportunity with a 12-month fixed term contract where we are looking for an experienced digital marketer who is process and data driven. This role is integral to migrating digital systems and processes to a new CRM database, improving them as we optimise new functionality. This is working as part of a transformational project team to ensure Mencap is set for the future for supporter engagement.

 As the Digital CRM Migration Specialist, you will be responsible for defining digital data points and mapping digital data flows through to the new CRM and Marketing Cloud. This will mean supporting the CRM steering group in defining digital user journeys and optimising the configuration of our new CRM and Marketing Cloud to ensure we optimise their functionality to ultimately raise vital funds and mobilise key audiences to support people with a learning disability.

 This is a 12-month fixed-term contract, full-time role.  We offer flexible working with at least one day per week (Tuesday) based in our London office near Aldgate East and Liverpool Street stations.

 At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

 Does the following sound like you?

• We are looking for a person who can hit the ground running.
• You will have extensive experience and understanding of digital marketing platforms and CRM databases
• Excellent project management, user journey and data mapping experience
• Ability to build strong, positive working relationships with internal and external stakeholders
• Experience working within fundraising and or campaigning teams
• Experience of Salesforce, Marketing Cloud.
• Experience of Impact Stack, Dot Digital an advantage

 We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

Vacancy ID: 31612

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras. Find out more here https://vimeo.com/272326041/ac6fdbd7b9
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.  

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites
• campaigning for the changes that people with a learning disability want