An exciting opportunity has arisen for a Service Manager to join our incredible team in Leeds – LS7 on a permanent, full time basis (37.5 hours per week).
We are looking for an experienced manager who can lead a team of support workers to manage services in Leeds, to support a gentleman to live independently in his home and to have the support he needs to live and connect to the community in Chapeltown.
While initially he likes his own space, he will want to slowly build a relationship with you when he is ready. You will need to watch, listen and understand how he likes to be supported, this will help you to help him to try new things, to look at new activities and develop positive relationships. He will be nervous about taking some new steps - and you may be too!
However, you will bring with you a wealth of knowledge about working with people with complex needs, challenging behaviour and positive behaviour support is essential. You will have experience of working with families and a range of agencies to make plans and lead a new team to enable the person you are supporting to live a happy and fulfilled life in their own community.
Sometimes days may be difficult, but we think it will be worth it as you will be a key player in supporting him to make the decisions that will enable him to live the life that he chooses. This may take perseverance and resilience on your part but the reward will be huge when you see the difference you can make, but most of all, the smile on his face! If you are interested in finding out more then please don’t be shy – we can’t wait to meet you!
Reporting to the Area Operations Manager, you will be accountable for the people management and development within the staff team. This is a key role in guaranteeing the quality of our service delivery. You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure, especially if things do not always go to plan!
Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support. It will be important that you are able to act as a role model, representing the service positively and demonstrating good practice to other members of the team.
You may need to cover the odd shift in case of emergency. This will require you to do some front line support work with the individuals we support.
To be considered for this role you must have experience and knowledge within the social care sector, working with people with autism, Mental Health and behaviours that challenge. You should also have experience leading teams in Learning Disability services and knowledge of Positive Behaviour Support, and you must be competent in using IT. Also, for the role you will be part of a region wide on call rota.
As well as a nationally recognised training programme within the charity sector we also provide excellent career development opportunities, attractive pension scheme, competitive holiday allowance, childcare vouchers, discounts of different high street retailers and much more
What we're looking for:
- A genuine passion for supporting others.
- Excellent communication skills and the ability to build meaningful relationships.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A positive and empathetic attitude towards individuals with learning disabilities.
Key Responsibilities:
- Ensure that the service is fully compliant
- Practice Management
- Observing staff to ensure high standards are continuously met
- Ensure all Health & Safety regulations are met
- Liaising with the families and other stakeholders of the people we support
- Ensuring the continuous development of the team.
Strong leadership is key to the success of our services. We want to recruit leaders who can demonstrate they have the potential to excel within our team orientated workplace. In return, we are committed to developing your potential even further.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the directgov website.
Why join Mencap?
- 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options.
- Ongoing training and development opportunities to enhance your skills.
- A supportive and inclusive work environment where your contributions are valued.
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.
Mencap vision is for the UK to be the best place in the world for people with learning disabilities
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from
No two days are ever the same, sometimes they may be challenging but they will always positive so click apply now to be considered!
For further details and more information please contact Area Operations Manager; Stephen Toolan on: 07967 727 394 or email [email protected]