Watford Mencap is an organisation based in South West Hertfordshire who are committed to supporting over 800 people with learning disabilities and their families. Watford Mencap are passionate about encouraging people with learning disabilities to live independently and make the most of life. Watford Mencap are seeking a motivated and compassionate individual to join their team as a Community Operations Manager.
T
he successful candidate will play a crucial role in overseeing our community services, including our advice service, short breaks, adult day opportunities, Café in the Library, leisure clubs and participation projects. You'll provide strong leadership, manage project managers, ensure compliance with Ofsted/CQC standards, and develop new services that meet local needs. This role is part of the senior operations team and includes on-call responsibility.
Key Responsibilities:
> Ensure high quality service delivery: To lead, develop and deliver a comprehensive range of services to meet the
wishes, needs and aspirations of the people we support.
> Providing services which encourage and support participation in social and leisure opportunities and enabling service
users to gain in confidence and independence in a fun and supportive environment.
> Business development: To define, implement and develop a community strategy to grow services and work with
partners to maximise the use of the new community hub.
> Work with people, their families, team members, volunteers and partner organisations to identify service development,
tendering and procurement opportunities consistent with Watford Mencap's strategic aspirations.
> Oversee service budgets alongside service managers, ensuring services remain within budget, maximising income
generation and collection, while minimising waste.
> Leadership and management: Line manage a team of project Managers who are responsible for delivering
community-based services.
> Play a significant role in the development of Watford Mencap's strategy as a key member of the senior operations
management team.
> Ensure teams and individuals are supported, developed and managed, to provide high performance targeted services
for people with learning disabilities and be accountable for the quality of both individuals and the teams work.
PLEASE NOTE: This vacancy is for a Mencap affiliated Network Partner and not for Royal Mencap Society. Network Partners sign up to a terms of membership and pay a membership fee to subscribe Royal Mencap Society’s Network and each local group is a separate and independent charity within their own right. As part of the group’s membership, they have the opportunity to advertise their vacancies on the Royal Mencap Society jobs website.
We encourage all applicants to apply directly to the group and the contact details provided by the group as stated on this job advert.
If you choose to click on the “Apply” button, you give Royal Mencap Society consent to forward your application (CV) and your personal details to the relevant local group on your behalf. Your information will only be shared for the purpose of recruitment.
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Applicants interested in jobs advertised by affiliated Network Partners should note that any logos referring to quality standards apply to RMS only. If you have a question relating to a Network Partner’s quality accreditations, you should contact them directly.
We wish you the best with your Network Partner application.