Area Operations Manager - Employment & Personal Development

We have an exciting opportunity for a 30-hour Area Operations Manager (AOM) for our Employment and Personal Development (EPD) Team, this is a fixed term post until March 2026 with possible extension pending funding.

As the AOM you will be overseeing all our employment services in Northern Ireland.  You will be responsible for the success and development of our teams, funding contracts and stakeholder partnerships.

The AOM will lead the EPD Service Mangers to ensure our services are delivered to a high standard, are safe and are aligned with the Mencap values.

Through effective leadership and judgment, the AOM post will set key priorities and actions that align with the overarching Mencap strategy.  The AOM will be responsible for systems and measurement tools to ensure quality review of key priority areas to achieve maximum results.

If you are ready to take on the next challenge in your career and you want to make a direct impact to the lives of individuals with a learning disability, it sounds like you're just the kind of person to look after our established employment services in Northern Ireland.

Key Responsibilities:

• Workforce developer
• Manager of finances and resources
• Verifier of quality and practice
• Business development and growth
• Manager of information

We are looking for someone that is full of enthusiasm, drive and the ability to influence people at all levels of the business. You will have to be able to demonstrate our values (Passionate, Inclusive, Brave, Positive and Kind) with an understanding of the rights of people with a learning disability.

You will also require people management experience, knowledge of a range of adult social care services and have knowledge of the current Northern Ireland supported employment funding streams.

For more information please check Job description attached.

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service-related sick pay when 6-month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long-term sickness
• Loans for debt consolidation, bikes, computers, and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

Strong leadership is key to the success of our services. We have developed an exciting leadership approach at Mencap that we call Our Leadership Way. We want to recruit leaders who can demonstrate they have the potential to excel within this framework. In return, we are committed to developing your potential even further.