Senior Wills and Trusts Officer

Are you excellent at building and maintaining relationships? Confident at presenting to audiences? Ready to get stuck into a challenging, hugely exciting and rewarding role? If so, this could be the job for you.

We are looking for a Senior Wills & Trusts Officer to join our team. This is a full time (37.5 hours per week), permanent position. Whilst we offer the flexibility to work from home, we would love for you to be in the London office for our team working day on a Tuesday.

The new Senior Wills & Trusts Officer will be responsible for engaging with and supporting families and carers of a loved one with a learning disability when it comes to writing a Will and setting up a Trust. This role is part of a small but determined team that leads on the continued growth of the Wills & Trusts Service.

Other key aspects of the role are:

• Supporting the Wills & Trust (W&T) Manager on the delivery of the Wills and Trusts team programme of online webinars. This includes taking the lead on presenting at least half of.
• Working with the W&T Manager to support the delivery of the Wills and Trusts strategy by project managing a range of improvements, managing them from start to finish and reporting on successes and learnings.
• Build and maintain strong relationships with internal teams across Mencap as well as external stakeholders such as the Mencap Trust Company and a range of qualified solicitors.
• Manage, improve, and grow the supporter journeys for all Wills and Trusts service users, reporting on progress.
• Lead on an annual awareness campaign engaging staff across the organisation.
• Working with the W&T Manager and Senior Legacy Manager on building a relationship with our Personal Support teams through the roll out of an engagement plan.

What are we looking for in our Senior Wills & Trust Officer?

• Experience of public speaking in a clear and confident way (E)
• Experience of project management (E)
• Experience of improving and executing stewardship journeys(D)
• Excellent supporter/customer care skills (E)
• Ability to present emotive material in a clear, compassionate and sensitive way (E)
• Positive, patient, can-do attitude (E)

It is not essential to have experience within a Charity, but having relevant transferrable skills is imperative.

If this position sounds like you, then please apply now by uploading an up to date CV and a cover letter that outlines why you would be the perfect person for the job. There will also be additional questions to answer on the application form.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

This role will close on Tuesday 1st April. First stage interviews will be via TEAMS on 7^th April. Second stage interviews will be in person at our London office on 16^th April.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.  

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites