Service Manager - Nottingham

A new and exciting opportunity has arisen for a Service Manager to join a group of our services based in Arnold Nottingham on a full time, permanent basis (37.5 hours per week).

Would you like to finish work each day knowing that you have made a difference?  It's not just a job, it's a life experience. Join us and help us change lives!  Mencap delivers high quality personalised support to people with a learning disability and their families.

Reporting to the Area Operations Manager, you will be accountable for the people management and development within the staff team. This is a key role in guaranteeing the quality of our service delivery. You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure. Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support.

You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure. Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support.

Your working week is flexible covering 7 days per week. You will need to be flexible with the days you are able to work, as you may need to work an early, late or some weekend work depending on the service needs, also to be part of the manager on call system, also to be able to cover for other service managers in the area when on leave.

Flexibility is key together with the ability to travel to different work locations.  You may need to cover the odd shift in case of emergency. This will require you to do some front-line support work with the individuals we support.  

To be considered for this role you must have experience and knowledge within the social care sector, working with people with autism, mental health and behaviours that challenge.

You should also have experience leading teams in Learning Disability services.  Strong leadership is key to the success of our services. We want to recruit leaders who can demonstrate they have the potential to excel within our team orientated workplace. In return, we are committed to developing your potential even further.

As well as a nationally recognised training programme within the charity sector we also provide excellent career development opportunities, attractive pension scheme, competitive holiday allowance, childcare vouchers, discounts of different high street retailers and much more 

Key Responsibilities:

*All roles are subject to an enhanced DBS check and suitable references.

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service-related sick pay when 6-month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings.  If you don’t join the Plan when you start, you will be auto enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover and Income Protection of 50% salary to be triggered at 26 weeks of long-term sickness
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Access to award winning training and development