Administrator (Staffordshire)

Are you organised and love working where no two days are the same? Do you have previous experience of customer service or administration? Do you want to work for an organisation that has a passion for making a difference? If so, then read on.

We are recruiting a Supported Internship Administrator to work in our Lichfield office on a part time basis (18 hours per week). Hours are to be split over 3 days with one day being Friday. 

What will you be doing as a Supported Internship Administrator?

• Coordinating administration duties, including but not limited to processing application and claims paper work, inputting learner information on to databases, processing invoices and keeping up to date records for reporting purposes.
• Supporting the Programme Coordinator in adhering to deadlines for EHCP reviews
• Monitoring and updating the team with regards to licences, training and insurance
• Responding to queries from parents/carers and local authorities

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap! 

Do you have the experience and skills to be our Supported Internship Administrator?

• Strong organisational and communication skills
• Ability to manage your own workload
• Experience of using Outlook, one drive and other basic IT tools

Does this sound like the perfect role for you? Then click 'Apply' now with an up to date CV. 

Job ID: 32938

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation,  bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras. Find out more here https://vimeo.com/272326041/ac6fdbd7b9
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.  

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites
• campaigning for the changes that people with a learning disability want