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Repairs Team Leader - South

Golden Lane Housing
Opportunity Type:
Milton Keynes
Salary Details:
£31,824 + car allowance plus benefits
Advertising End Date:
01 Mar 2019
Vacancy Type:
Hours Per Week:
About Mencap
Golden Lane Housing works with people with a learning disability to provide supported housing around which they can build their lives. We were established as an independent registered charity by Mencap in 1998 to help tackle the immense challenges that people with a learning disability face in finding a home.
Job Advert

Home – based covering South, South East & South West

£31,824 per annum +  potential car allowance after 3 months (t's & c's apply) 

Do you want to work for a Sunday Times top 100 company (ranked number 8 in 2018)? Are you passionate about customer satisfaction? A hands on person? An expert at everything repairs and maintenance? We have a role for you! 

After successfully expanding our repairs service within the South of England, we are looking for a Repairs Team Leader to manage and support a number of highly skilled multi skilled operatives, ensuring that a high quality service is delivered to our tenants. 

We are looking for someone that preferably would have a trade background and experience in repairs and maintenance field. This role will require supervisory skills and have the confidence to deal with repair issues. The candidate will have some experience within a similar role and have previously demonstrated the ability to lead a team of repair specialists. The role will also include being hands on, so is a perfect opportunity for someone who loves the physical side but wants to progress or develop as a Leader.

The ideal applicant will have an enthusiastic attitude, a can do approach, and will share the same vision, values and aspiration to strive for more and will ensure our first-time-fix promise to our customers is met. It is imperative that the Team Leader possesses the ability to manage performance, organise works, and communicate effectively with all customers, stakeholders and departments.

The role is covering areas in the South East and South West of England on a 37.5-hour week basis, with the need to cover outside working h ours on occasions. Therefore, it is essential to hold a full UK driving licence in order to drive to our properties and support the operatives in the field. Ideally, you will have had previous repairs experience and possess a NVQ 2 or NVQ 3 or equivalent in this field. Whilst we recognise that formal training is important, this role is more about recognising the importance of our service and working with our staff, customers and support teams to get the right solutions first time. 

If you feel that this best describes you and you would like to join us and make a difference, we want to hear from you.

Please apply using a full CV and covering letter.

If you would like to discuss the role further please contact Barry Sully on 07773625559

ID - 15842

We believe that all employees are amazing and we wouldn't be able to achieve what we do without them. Here are just some of the ways we would value and invest in you.
  • 24 days’ holiday (exclusive of Bank holidays) increasing to 27 days’ with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme*
  • Amazing Induction from day 1
  • Access to award winning training and development
  • Service related sick pay when 6-month probation is completed
  • Eligibility to join Mencap Pension Plan where Mencap matches contributions upto 5% on a salary sacrifice basis meaning NI savings*
  • Membership of Mencap Pension Plan to include up to 3 times salary death in service life cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness*
  • Tax free child care vouchers via salary sacrifice scheme for working parents
  • Loans for bikes, computers and phones when you have been with us for 6 months
  • Interest free season ticket loans
  • Discounts and cashback at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencapextras
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
  • Free access to round the clock employee assistance program for advice and support
  • Quarterly award scheme and recognition at every 5 years through our YouRock program

*T&C's apply based on contract