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Multi Skilled Operative - Central England/East Midlands

Golden Lane Housing
Opportunity Type:
Salary Details:
£27,881 per annum + benefits
Advertising End Date:
24 Feb 2019
Vacancy Type:
Hours Per Week:
Interview Date:
Tuesday 5th March. Location TBC
About Mencap
  Golden Lane Housing works with people with a learning disability to provide supported housing around which they can build their lives. We were established as an independent registered charity by Mencap in 1998 to help tackle the immense challenges that people with a learning disability face in finding a home.
Job Advert

Do you want to work for a Sunday Times top 100 company (ranked number 8 in 2018)? Are you passionate about customer satisfaction? An expert at everything repairs and maintenance? We have a role for you! 

We have a new exciting opportunity for a Multi skilled operative/Maintenance and Building Professional who has a passion to work with us to enhance this service for our customers.

You will need to have a range of building skills to enable us to complete various tasks such as joinery, plumbing, plastering (Patching), painting and general building duties.

Areas covering:

  • East Midlands inc Nottingham, Leicester, Derby, Birmingham & Lincoln
  • Other areas may need to be covered from time to time inc Sth Yorks, West Midlands & Northants

Typically, you would cover a radius that is 1.5 hours around where you live. Therefore, it is essential to hold a full UK driving licence in order to drive a company van. All petrol is paid for to, from and during work hours and power tools are also provided.

The role is based on a 37.5-hour week 8.30am-5.30pm and may include the occasional Saturday appointment. Ideally you will have had previous repairs and maintenance experience and possess a NVQ 2 or NVQ 3 or equivalent in this field. Whilst we recognise that formal training is important, this role is more about recognising the importance of our service and working with our staff, customers and support to get the right solutions first time. 

You will be a front facing service, which involves supporting our customers through the repairs process. You will also have the ability to diagnose defects with an emphasis on 1st time repair resolution.

You must have experience of working safely and have an understanding of good working practices, ideally with a number of training modules completed, such as: Asbestos, Work at height, Manual handling and Risk assessment.

 It’s fundamental that you have the ability to organise your work in an efficient manor so that it maximises your efforts for our service. You’ll need to be customer focused, adaptable and comfortable communicating and building relationships with all different kinds of people, as well as ensuring that we remain responsive to our tenants’ and wider customers’ needs.

You’ll be proactive in your approach and customer driven, ensuring the services we deliver to our tenants are of the highest quality. Knowledge of repairs and building defects is important, supported by an understanding of learning disability.

If you are interested, please apply using your CV and covering letter.

ID: 15818
 We believe that all employees are amazing and we wouldn't be able to achieve what we do without them. Here are just some of the ways we would value and invest in you.
  • 24 days’ holiday (excluding bank holidays) increasing to 27 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme*
  • Amazing Induction from day 1
  • Access to on-going training and development
  • Service related sick pay when 6-month probation is completed
  • Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings*
  • Membership of Mencap Pension Plan to include up to 3 times salary death in service life cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness*
  • Tax free child care vouchers via salary sacrifice scheme for working parents
  • Loans for bikes, computers and phones when you have been with us for 6 months
  • Interest free season ticket loans
  • Discounts and cashback at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap extras
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
  • Free access to round the clock employee assistance program for advice and support
  • Quarterly award scheme and recognition at every 5 years through our YouRock program

*T&C's apply based on contract