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Assistant Service Manager - Drummond Court - Harmony House & The Willows

Personal Support
Opportunity Type:
Bury St. Edmunds
Salary Details:
£21,118.00 per annum + excellent benefits
Advertising End Date:
22 Sep 2019
Vacancy Type:
Hours Per Week:
About Mencap
 Strong leadership is key to the success of our services. We have developed an exciting leadership approach at Mencap that we call Our Leadership Way. We want to recruit leaders who can demonstrate they have the potential to excel within this framework. In return we are committed to developing your potential even further. Our Chief Executive, Jan Tregelles, has this to say about Our Leadership Way:

“Through your leadership, you have influence over whether someone’s day at work is interesting and inspiring or, conversely, boring and indifferent. Your actions (or inaction) can develop someone into an asset for Mencap and the people we support or a liability. Your leadership can challenge the powerful people or systems that get in the way of people having fair chances, or it can shy away from confrontation. Leadership is powerful – for good and worse, and that’s why this is so important.

We’re all here for the same reason – to change the lives of people with a learning disability.

Our big plan sets out exactly how we are going to do this. But if we’re going to succeed, we need strong leaders. For more information, please see the attached document which provides an overview of Our Leadership Way.”

Job Advert
We are currently looking for an Assistant Service Manager (ASM) to join our team in Bury St. Edmunds. 

This is a great opportunity for someone who is ready to take the next step in their career with support to develop, or for someone who is looking to get stuck into a new challenge.

The role of the ASM will be to mentor and manage a tight team of Support Workers as well as ensuring the smooth running of ‘Harmony House’ & 'The Willows' alongside an experienced Service Manager.

You will be required to work flexibly across the week to ensure that management support is available across site, alongside the rest of the management team.

You will need to be confident enough to lead, support and direct staff and flourish in a management role.

We are looking for someone who:

• Is motivated and committed to getting results

• Has an eye for detail

• Has strong organisational skills and time keeping

• Will be an advocate for people with a learning disability

• Is approachable and able to support their team

If you are looking to take your career to the next step - this is the opportunity for you.

Please ensure you read the additional information on 'Our Leadership Way' - as one of the questions relates to this.

Please apply using an up-to-date CV. 

Vacancy ID: 17809
 We believe that all employees are amazing and we wouldn't be able to achieve what we do without them. Here are just some of the ways we would value and invest in you:
  • 28 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme*
  • Amazing Induction from day 1
  • Access to award winning training and development
  • Service related sick pay when 6-month probation is completed
  • Eligibility to join Mencap Pension Plan where Mencap matches contributions upto 5% on a salary sacrifice basis meaning NI savings*
  • Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness*
  • Tax free child care vouchers via salary sacrifice scheme for working parents
  • Loans for bikes, computers and phones when you have been with us for 6 months
  • Interest free season ticket loans
  • Discounts and cashback at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencapextras
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
  • Free access to round the clock employee assistance program for advice and support
  • Quarterly award scheme and recognition at every 5 years through our YouRock program

*T&C's apply based on contract